Engagement Manager

July 2015 – May 2016 (11 months)

Conceived and developed cross-functional offerings in digital health (including tele-health, analytics, mHealth) based on observations of evolving market trends since 2011
Recruited strategy and healthcare practitioners, from Analysts to Partners across global offices, to develop operating models, frameworks, and thought leadership in healthcare innovation. Applied clinical insights, critical thinking, and innovative aptitude to advise 20+ clients (including health systems, health plans, life sciences) to improve care delivery, enter new markets, optimize product and service portfolios.Managed

Managed clinical content development and documentation teams on an EHR design project for the province of British Columbia impacting practice patterns of 10,000+ physicians and care of 3M+ people. Conducted rapid assessment of inefficiencies and developed a critical process to streamline review of 5,000+ documents, 500+ decision points, and input from 300+ stakeholders. Oversaw 10+ clients and consultants to set the stage for standardized care and better outcomes

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Senior Consultant

July 2013 – July 2015 (2 years 1 month)

1) Leveraged clinical and operational insights and leadership communication skills to manage evaluation of ~$6B in operational costs across 7 business units (including Quality, HR, etc.) at a large integrated health system. Designed an evaluation framework and analytical model and identified ~$500M in potential savings

2) Designed unique approaches to evaluate $4B+ in pharmacy operations across 375+ outpatient pharmacies and 45+ inpatient facilities of a large integrated health system. Identified $250M+ in potential savings from productivity, skill mix, and automation and presented findings to the executive leadership.

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Consultant

July 2011 – July 2013 (2 years 1 month)

1) Managed the successful completion of clinical content development and physician engagement as part of an EHR design project for a large health system in Kentucky with 17+ facilities. Used clinical insights and facilitation skills to advise the CMIO and the physician leadership on key decisions, risks, and solutions and led a team to accelerate the development of evidence-based content and change management program for 2,000 physicians 4 weeks ahead of schedule

2) Oversaw project management team on a supply chain optimization project for a health system in the Midwest. Leveraged knowledge about supply chains and benchmarking to develop a critical rebate tracker allowing capture of $1.5M in annual savings from vendors, supply savings tracker for monitoring of $50M in renegotiated contract savings, and spinal implant analysis to help consolidate from 20 vendors to 5 vendors leading to $2M in annual savings

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