Experience
McKinsey & Company
Sr. Digital Learning Systems Administrator
September 2016 – Present (2 months)
September 2016 – Present (2 months)Tampa/St. Petersburg, Florida Area.
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Capella University
Part-Time Faculty, School of Business and Technology
August 2011 – Present (5 years 3 months)
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Ultimate Medical Academy
Academic Technologies Product Manager (IT Enterprise Applications)
July 2013 – September 2016 (3 years 3 months)
– Responsible for overseeing activities related to system design and configuration, development, implementation, testing, application administration, and troubleshooting for the learning environment and data integration processes.
– Developed and implemented solutions – including needs assessment; business analysis; requirements elicitation, analysis, and documentation; sprint planning/release management; technical testing and QA; user acceptance testing; and change management.
– Partnered with business stakeholders, including Curriculum/Instructional Design, Education, Marketing, Compliance, and Information Technology teams to establish standards, policies and procedures, and strategic plans for use and expansion of the learning environment and its integrated systems/processes. Managed vendor relationships for the Blackboard, Starfish, and Kaltura products and services.
– Successfully completed the implementation of various enterprise system and process integrations – from business analysis to implementation, operational support, and change management. Completed a technical evaluation of LMS solutions/vendors.
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Education
Capella University
Project Management Certificate, Information Technology Project Management
2014 – 2016
Hamline University
Doctorate in Public Administration (DPA), Public Administration
2003 – 2010
Hamline University
Master of Arts in Management (MAM), Management, General Management
1999 – 2001
Universidad Tecnologica del Centro – Venezuela
Bachelor of Science, Information Science Engineering, Information technology, information management
1991 – 1996
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